Your mobile app should be as special and unique as you are.
You deserve better than just another resort mobile app.
Your customers deserve an app that's just as special as you are.
Let's work together and build your bespoke, amazing customer experience!
Finally, hospitality marketing software that's built by marketers.
Introducing the ESC Lifecycle Management Platform: A hospitality marketing ecosystem that's centered around the customer, built for the marketer, and drives value for the property.
Why Do Casino Apps Feel So… Pointless?
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Most apps are digital brochures
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Built around the property, not the guest
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Identity, offers, rates all live in different places
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Little engagement, even less behavior change
They get the job done, but they don’t add value for guest or property. They only live on the COST side of the P&L.
Guests deserve better.
The Better Way: Get it right. Drive engagement. Change behavior. Increase wallet share.
Once you have customers interacting with the app on your property, it becomes your most powerful kiosk, and you can change behavior. Send real-time offers, hold pop-up events on your casino floor, get them optimizing their itinerary, drive more revenue.
A mobile app isn’t a branding play. It’s performance marketing. You can test and track every click.
You don't need a mobile app.
You need a lifecycle management platform.
Your mobile app. Your offer management system. Your customer portal. All seamlessly working together. All provided by ESC.
These tools actually belong together. There’s a lot of synergy. It's what we like to call your Lifecycle Management Platform.
Where the real magic happens.
A data and rules engine cloud layer is key to building a cohesive platform that protects your source systems and runs in real-time.
Your transactional data plus our rules engine, customer star schema, and content delivery system creates a customer experience that feels fun, fast, and effortless.
A company founded by former operators.
We can get in the head of the casino manager AND the casino customer. With 50+ years in casino operations, our founding team has lived with the demands and pressures of hospitality marketing, CRM, loyalty & promotions, and revenue management.
We’re able to navigate the complex inter-working systems of integrated resort-casinos. With 30+ years building casino tech from the inside, our founding team knows how to build back ends, middleware and integrations with Konami, IGT, Opera, HMS, SHR, Duetto, SevenRooms, Ticketmaster, and more.
We know how to make engaging mobile app experiences.
The founders have a combined 20+ years in mobile games and live ops. We’ve run R&D/product studios. We’ve built apps, SDKs, and global loyalty platforms, supporting millions of daily users.
We're focused on not just shipping a great product, but on driving your outcomes.
